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Hold the Phone! "t Your teen's cell phone offers a direct line of communication to you — and danger. eens and tweens have a limited capacity for self-regulation, so they can often fall into cyberbullying, overreliance on the Internet for information and even sexually explicit texting," says Rebecca Butler, M.D., pediatrician on the medical staff at Texas Health Presbyterian Hospital Denton. "Families need to discuss a technology plan that includes meetings about common online topics, privacy controls and regular parental phone checks." Dr. Butler notes that rules regarding cell phone use should stem from the principle of parental involvement; just as you'd support your teen's extracurricular activities, you should be actively engaged in his or her media use. By bridging the media gap themselves, parents can learn TexasHealth.org 2 what their children are exposed to and offer helpful guidance. As you develop your home media rules, consider these suggestions: • Establish time limits for talking, texting and Web-browsing. • Install content control software on phones and mobile devices. • Keep cell phones in a common location at home, especially at night. • Work with your carrier to obtain a detailed report of which numbers your children are connecting with and talk with your children about them. Learn more about developing healthy behaviors for your busy family by visiting TexasHealth.org/Moms. A Milestone Achievement You deserve the best possible care. At Texas Health Resources, our entire health care team goes the extra mile to put it within your reach. e ach year, Quality Texas Foundation bestows the Texas Award for Performance Excellence (TAPE) to organizations that set the standard in their industry. Texas Health Resources was one of only two organizations to receive the 2013 award and the largest health care system to achieve this honor in the award's 20-year history. Using the Malcolm Baldrige National Quality Award Criteria for Performance Excellence, Quality Texas recognizes high-performing organizations that apply outstanding quality principles in day-to-day operations. "The TAPE award recognizes role model organizations, and our employees have worked hard as a team to demonstrate our commitment to quality, learning and improvement on behalf of our patients," says Cynthia St. John, Ph.D., director of the Journey to Excellence at Texas Health Resources. "What's most important is that we're making solid progress on our journey to deliver the best care with the highest patient satisfaction to North Texans." "Earning the TAPE award confirms that we're on the right path in our strategy to transform the delivery of health care," says Douglas Hawthorne, CEO of Texas Health Resources. "We recognize we're on a journey and look forward to continuing to learn and improve." 2013 Recipient

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