H E AL T H C AR E
SPECIAL ISSUE
SHARPENING YOUR HEALTHCARE IN EVERY ISSUE
Editorial Board .............................. 4 CEO Letter .......................................5 Health Care: Disneyfied .......... 34 Inside the Numbers ................... 35
CASE STUDY
Dual Marketing Strategy .........24 Crisis Control ...............................30 A Twitter™ Connection ...............24
GREENCARE Got Green? .......................................6
best practices in MARKETING
The Future of Health Care ......20 Content Delivery .........................17 Transform 2011 ................................8
MARKETER'S TOOLKIT
Your Message, Multiple Forums ..........................26
EMERGING MEDIA On a Cloud .................................... 15
20 30
physician RELATIONS
Physician-Driven or Hospital-Centric ..........................18
SOCIAL MEDIA
Seeking Social Media Success ...............................32
PR AND COMMUNICATIONS Are You in the News? ..................16
17 18 MARKETING VISION
CONTENTS