UMC Health System - Physician Notes

For information about receiving copies of Physician Notes, or to subscribe to the digital edition, please email physician.notes@umchealthsystem.com. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1.806.775.8755. CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1.806.775.8755. UMC Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. UMCŒHealth System does not exclude people or treat them dif ferently because of race, color, national origin, age, disability, or sex. UMC Health System: + Provides free aids and ser vices to people with disabilities to communicate ef fectively with us, such as: − Qualified sign language interpreters − Written information in other formats (large print, audio, accessible electronic formats, other formats) + Provides free language ser vices to people whose primar y language is not English, such as: − Qualified interpreters − Information written in other languages If you need these ser vices, ask at the Information Desk in the Main Lobby or the staf f in UMC's Ser vice Development Department (806.775.8755). If you believe that UMC Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: UMC Service Development Department, 602 Indiana Avenue, Lubbock, Texas 79415, 806.775.8755, aaron.davis@umchealthsystem.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the staff in UMC's Service Development Department (806.775.8755) is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Ser vices, Of fice for Civil Rights, electronically through the Of fice for Civil Rights Complaint Portal, available at https://ocrportal. hhs.gov/ocr/ portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Ser vices 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 800.868.1019, 800.537.7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/of fice/file/index.html CJR PROGRAM THE COMPREHENSIVE C ARE for Joint Replacement model (CJR) is a five-year program implemented by the Centers for Medicare & Medicaid Services (CMS) that aims to provide better and more efficient care for patients who undergo lower-extremity joint replacements. e program was implemented in April 2016 and has resulted in many positive changes for UMC Health System. "We have a fantastic joint replacement program at UMC, and utilizing the CJR model makes us that much better," said Dawn Rakiey, CJR coordinator at UMC. "We use well- rounded, cohesive collaboration between our physicians, therapists and nurses to make the model work." CJR provides target spending prices to hospitals for patients who receive hip or knee replacements and includes costs incurred for 90 days post-discharge. UMC has stayed well below these target prices by implementing new practices, such as same-day post-op physical therapy and a mandatory pre-op education class for patients considering surgery. e new practices have resulted in quicker recovery times for patients. "Our physicians used to keep patients here for four or five days after surgery," Rakiey said. "Now, they only keep them an average of twodays." orough preparation and follow-up methods inspired by CJR have also allowed UMC to lower its readmission rates by 4 percent when compared to a 2012 to 2014 baseline period. RAISES LEVEL OF CARE 602 Indiana Ave Lubbock, TX 79415

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