King's Daughters' Health

Carol Dozier, CEO Dear Friends and Neighbors, The mission of King's Daughters' Health is to improve the health of our patients through care, service and education. Vital Signs is produced by the King's Daughters' Health Marketing Department. President and CEO: Carol Dozier King's Daughters' Health Publisher: Dave Ommen Public Information Specialist Editor: Nadja Boone, BSN, RN Director, Marketing, Community Relations and Development Contributing Photographer: Dave Ommen Like us at www.facebook.com/KDHMadison. Follow us at www.twitter.com/KDHMadison. King's Daughters' Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. For more information, see link on our home page at www.kdhmadison.org. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-812-801-0800. 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-812-801-0800. 2 SPRING 2018 // www.kdhmadison.org ON THE COVER: Kelli Hertz, MD, OB/GYN, Paula Menke, BSN, RN and Kathy Phillips, RT(R)(M), Breast Care Navigator WHEN YOU COME to our hospital, you're more likely to be thinking about the health issue at hand than you are about our infection control policies, antibiotic overuse or whether you may get a bedsore during your stay. However, we think about those things every day to help ensure you receive the safest, highest-quality care. Under the leadership of Natalie Thornsberry, RN, Director of Quality at King's Daughters' Health, we've undertaken a number of initiatives to optimize patient safety. For example, we recently partnered with the Indiana Hospital Association on a staff-education program related to proper hand-washing to reduce the spread of hospital-acquired infections, the importance of patient mobility after procedures to avoid complications, and how to address the pressing issue of opioid use. We also have an ongoing campaign to minimize unnecessary use of antibiotics to help control the nationwide problem of antibiotic resistance. A number of national organizations have recognized our efforts. For three consecutive twice-yearly grading periods, KDH has received A grades from The Leapfrog Group, a nonprofit organization that scores hospitals based on their ability to prevent medical errors and keep patients safe. The Centers for Medicare & Medicaid Services also recently awarded us four out of five stars for exemplary care and dedication to quality measures. Meeting these national safety benchmarks and staying engaged in education throughout the year are two main ways we show patients we care about their wellness in every season of life. Wishing you wellness, Carol Dozier President and CEO of King's Daughters' Health

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