LiveUP
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JESSICA CARTER, A member of the Mercy
Medical Center–Centerville nursing team, was
recently recognized as a "top-notch certified
nursing assistant" by a patient's family.
The unsolicited praise came from Lynda
Kauzlarich, whose father was a recent patient.
"Jessica's professionalism stood out to
me," Lynda says. "She came in every day with
a smile and called him 'Mr. Leo.' Nothing ever
ruffled her."
Jessica's love for her job makes a
difference for patients and their families.
"Jessica took the time to look each of us in
the eye and always explained what she was
doing," Lynda continues. "It gave us a lot of
confidence in the care my father received."
Thank you, Jessica, for "living up" by being
Exceptional without Exception.
5 Quick Ways
to LiveUP Today
1. Donate cat and dog food to an
animal shelter.
2. Take the time to teach someone
a skill you know.
3. Babysit for couples or single
parents who don't get out much
or have much time alone.
4. Check on someone
who looks lonely.
5. When someone wants to repay
you for something, ask him or
her to "live up" by doing it for
someone else.
Jessica Carter, certified nursing assistant
on the medical-surgical nursing unit.
MERCY MEDICAL CENTER-CENTERVILLE /// www.mercycenterville.org 7
