MDNews - San Antonio

January 2013

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says. ���PediExpress is a great alternative, with pediatricians and other family physicians who are qualified to treat children providing comprehensive primary and urgent care.��� Medical staff at PediExpress will have access to imaging, laboratory and pharmacy services found on the Robert B. Green Campus, allowing parents the convenience of taking care of all their children���s medical needs in one visit. Also available on the new building���s first level is a primary care clinic for both pediatric and adult patients. This clinic will provide patients access to high-quality care provided by physicians with whom patients may develop long-lasting relationships. rigorous quality measures throughout the year to remain employed by University Health System. Maintaining The Joint Commission certification ensures the facility and its providers not only pass internal standards, but also meet outside quality assurance checkpoints. University Health System���s investment also provides physicians with the tools necessary to provide better patient care. Since so many services will be offered in the same location, patients may see multiple physicians in one day and be easily and swiftly referred to necessary specialists. Dr. McWilliams notes that the new facility will create a one-stop shop for health care. ���As a physician, I can���t think of one other system that provides one-stop health care in downtown San Antonio,��� Dr. McWilliams says. ���Patients can see a range of physicians from different practices on multiple floors. Every provider in this building is there to care for the same patient.��� University Health System has long offered many of these services, but by adding important diagnostic and treatment procedures that were previously unavailable outside a hospital, the facility will be able to offer invaluable convenience to patients. Among the new service additions, ambulatory surgery will be available in two new operating suites for the first time downtown. Making it work To ensure University Health System���s legacy remains viable in the future, George B. Hern��ndez Jr., University Health System President and Chief Executive Officer, constructed a four-point plan to guide its development, emphasizing improved patient experience, quality and outcomes, efficiencies, and access. 1. ImprovIng patIent experIence Farrell notes that the Clinical Pavilion provides a boost in square footage, from 167,000 to 297,000. Adding 160 examination rooms means improved access for patients, shorter wait times and an improved patient experience. Because the facility���s new services enable easy referrals ��� sometimes on the same day ��� automated concierges located on each floor will provide digital to-the-minute updates on clinic hours, locations and special events. For patients uncomfortable with digital assistance, dedicated staff will provide services to help patients move throughout the clinic with ease. In the lobby of the Clinical Pavilion, bright colors and artwork lend a human touch to the advanced technology and expert medical care. Across the floor are words in many different languages describing the healing mission at University Health System. 2. ImprovIng QualIty and outcomes University Health System is committed to providing patients with high-quality care by maintaining a group of experienced, qualified physicians and providers. Dr. McWilliams notes that all providers must maintain board certification in their respective specialties and undergo An artist���s rendering of the obstetrics and gynecology waiting room in the Clinical Pavilion. Women���s health is a major emphasis at the Robert B. Green Campus. Among the unique services is CenteringPregnancy, in which groups of expectant women meet to learn and share experiences about their pregnancies in concert with prenatal exams. MdNewS.CoM ��� MD News San Antonio |7

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