MDNews - San Antonio

February 2019

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*Loans subject to credit approval; terms and conditions apply. See banker for details. A division of ZB, N.A. Member FDIC. Equal Housing Lender © 2018 ZB, N.A. Amegy Bank ® specializes in construction financing for medical facilities. Your local Amegy banking team is committed to understanding the nuances of your profession, and the construction options available to you, so we can help your construction, refinance or expansion project succeed from the ground up. Here, you grow. As a medical professional, you understand the concept of specialization. MEDIC AL OFFICE BUILDING FINANCING Call Today! 32852_MDNewsConstruction_6.875x4.25_v1.indd 1 2/13/18 9:27 AM Con sider r u n n i n g a cla i m den ia l report to determine trends. Some of the trends may be easy to fix, such as miss- ing modifier, correct provider identifier on the claim, or service is not medically necessary. Check the claim denial report to determine if trends are insurance payer specific. Maybe it might be time to call your Insurance Payer Claims Department to discuss why the denials are occurring. Once you have this information, talk with your staff to determine how to avoid these errors before the claim is submitted. When all efforts to collect outstanding balances have been exhausted, it is time to consider writing off the account or sending the account to a collection agency. Does your practice have an account write-off policy? Does the policy specify the amount the billing staff are authorized to write- off according to protocol? Are amounts exceeding the protocol reviewed by the physicians prior to writing off the account or turning the account over to the collec- tion agency? Review the accounts with the physician before the account is turned over to the collections agency. The physi- cian may have received referrals from this patient which generated several hundred or thousands of dollars in revenue, which could mean it may not be prudent to send this patient to collections. Continue reviewing the A/R aging report throughout the year. A "clean" A/R will give the practice a better picture of their financial health. So, take the time at the beginning of the new year to review your A/R and clean up your accounts. It may be time for a revenue cycle review to assess your entire billing and collection process. Concordis Practice Management can perform a thorough revenue cycle review of your practice and can also assist with A / R coll ectio n s . Co nta ct Co n co rdi s at 210-704-1014 today for a consultation to see how we can help. n Sources: 1. physicianspractice.com/blog/eliminating- your-medical-practices-aging-accounts- receivable 2. physicianspractice.com/blog/keeping-your- medical-practice%e2%80%99s-accounts- receivable-track 3. practicemanagersolutions.com/working- ar-part-two/ While the popularity of BYOD policies is growing, no standard policy works for every employer. Nevertheless, an effective BYOD policy should always include a record of consent on behalf of the employee, definition(s) of permis- sible use, other IT policies and training, exit procedures, reimbursement, and technical support. While many com- panies may feel as though they are not ready to a llow employees to utilize their own tablets or computers for work purposes, employers should recognize many of their employees likely already use their own cellphones and tablets to check their work emails. How much work are they doing on there? Maybe it's time to ask. Tiffanie Clausewitz is a partner at Rosenblatt Law Firm and chair of the litigation section of the firm. Since join- ing Rosenblatt Law Firm in 2013, she has represented regional businesses in all areas of commercial litigation, including labor and employment, contract, and real estate matters. For more informa- tion, visit rosenblattlawfirm.com or call Rosenblatt Law Firm at 210-562-2900. n Story continued from page 5. M D N E W S . C O M /// M D N E W S S A N A N T O N i O ■ 2 019 1 5

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