I
t's been five years since Footwear Insight created the Gold
Medal Service Awards to recognize and honor the incredible,
vital work that independent shoe shops across the country
do every day. We know how hard you work to make your
customers' lives better, and we wanted to give the stores that
go above and beyond the recognition they deserve.
Because the stakes have never been higher.
As competition proliferates, the in-store experience — the
expertise, the fit, the selection, the personal touch — is what gives
footwear independents their greatest advantage.
We see it. Stores see it. And so do brands.
"Sit-and-fit comfort independent stores are the heart and soul of
the industry, and are our absolute bullseye," David Kahan, CEO
of Birkenstock Americas said.
"OS1st is dedicated to the independent market for a lot of
reasons but the service and customer satisfaction levels in the
channel never cease to amaze me," said Josh Higgins, president
of ING Source Inc., parent company of OS1st Socks. "The channel
GOLD MEDAL SERVICE AWARDS FOR OUTSTANDING CUSTOMER SERVICE // 2019
THAT GOLDEN GLOW
30 • Footwear Insight ~ September/October 2019
2019 SPONSORS
footwearinsight.com
A U G U S T 1 3 , 2 0 1 9 , L A S V E G A S , N E V A D A
FOOTWEAR INSIGHT
®
