GRIFFITH UNIVERSITY

A GUIDE TO SUSTAINABLE TOURISM IN DEVELOPING COUNTRIES

A guide to sustainable tourism in developing countries

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STAKEHOLDER ANALYSIS Identifying the key stakeholders in a new tourism venture is important. Different stakeholders can have different perspectives on a topic and these varying views need to be considered before the project begins. Stakeholders are those individuals and organisations affected by, influenced, or simply have an interest in the issue or idea. Key stakeholders in tourism ventures are typically: • Other tourism operators and businesses in the destination • Industry and university experts • Destination marketing organisations • Industry associations and chambers of commerce • National, state and local government officers and political leaders • The local community. Other documentation may also be required including research and data collected, permits and reports, environmental studies and proof of community support. Investors will want to know what is in it for them, how they will benefit, what are the returns on their investment and how long it will take to see the results. LIASING WITH KEY STAKEHOLDERS CAN INCLUDE: • Base decisions on facts and evidence – all findings must be able to be supported by proof and defended or be able to be validated if challenged. • Reference evaluations to the criteria and parameters established for the trial as these are the keys for determining the final outcomes for the trial. • Consider quantitative and qualitative data as both have a role in the total evaluation of any trial, providing factual evidence as well as descriptive references. • Align relevant data to identified topics – so there is a direct link between criteria established for the trial and the data which was captured. 81

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