MDNews - San Antonio

June 2013

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+++++++++++++++++++++++++ + +++ +HUMAN RESOURCES U+++ +++++++++++++++++++++++++ Employee Retention It matters if you are playing to win. By Brigitta Glick, SPHR Y OU HAVE CREATED your dream team — finally. You are scoring runs and winning games; players are getting along; and you see a real future. Then, out of nowhere, your shortstop decides to become a free agent and signs with your rival, and your catcher decides he wants to travel the world. Really? This same scenario plays every single day in practices across the globe. A physician's office finally has the right people in the right jobs doing the right things — and an employee decides to pack up and move to greener pastures. Everyone is a free agent in the game of business, and retention is paramount for any practice to be successful. Develop a Staff-Retention Game Plan One size does not fit all when it comes to staff retention strategies, but keeping an open mind to various combinations that will motivate your team to invest their time and talent in your practice pays off big time. Here are a few proven strategies: + Your employees work for you, not for the practice. You shape the work environment, and you can make it one worth staying at — or one worth quitting. It is essential to provide staff a culture of trust and transparency, one that is productive, professional and enjoyable. + Satisfied employees know what is expected of them at work each day. They own their roles and sense how 12 | San Antonio MD NEWS I MDNEWS.COM

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