Issue link: https://viewer.e-digitaledition.com/i/1364584
thorough — a must due to the long lead times on specialty materials and equip- ment needed for projects. Worked into that scheduling are staff and facility require- ments during construction and all safety and code issues to be considered before, during and after construction completion. "We like to have all stakeholders buy into the project schedule prior to project commencement to a lleviate delays in the construction process," Crisalli says. REPUTATION FOR QUALITY AND INTEGRITY "For the benefit of our clients, we try to bring our vast construction experience and knowledge to the project in order to be the best-trusted partner, liaison and friend before, during and after the project is finished," Crisalli says. "Our reputation is based on our integrity, in the trust given to us by our many clients and in the accuracy in estimates, schedules, work quality and high level of professionalism. We take our responsibility as construction professionals very seriously. We believe our clients should rely on the professionals building the project and should not have to worry about the construction of a facility that they have hired our company to build for them." Crisalli says he employs 18 experienced project superintendents. He stated that one half of the company employees have been with G.M. Crisalli and Associates Inc. for up to 30 yea rs. Crisa lli feels very fortunate to have worked with Vice President Rocco "Rocky" Paone during that same time. " Ex per ienced a nd ded icated per- sonnel, construction administration, construction procedures, practices and performance, at every milestone along the way, result in the highest-possible quality project," Crisalli says. "At the end of the process, we want to see our clients satisfied and happy with every aspect of their new facility." Crisalli says the firm is always looking to integrate new systems to anticipate clients' needs and ensure projects are turnkey operations at completion. "Most of my people have been with us for quite a few years," Crisalli says, "but we have a few new people, too, helping us do whatever we can to make us a better company. We have our own group of sub- contractors, offer competitive rates and have the capability to adapt and grow — like what was demanded of us working in a pandemic." One of t hose adaptations wa s t he implementation of DocuSign to tame the contracting paper lion. CLIENT CARE IS JOB NO. 1 R o c k y h a n d le s t he m a rk e t i n g a n d sa les a nd per for ms t he f ront-end of projects (the pre-constr uction f unc- tions formerly done under the umbrella of estimating). "I also cold-call potential clients and follow up with clients whose projects are complete, as well as work to maintain relationships with a variety of profession- als across a diverse field of disciplines," Paone says. Medical construction requires a level of cleanliness more than most construc- tion projects, Paone says, expla ining that G.M. Crisa lli and Associates Inc. understa nds the dema nds of working in somet hing ta nta mount to a clea n room environment. "It's not for everyone," Paone says. "You can't just take someone out of residential construction and tell them to go drywall an operating room. There are a specific list of additional dos and don'ts in the medical environment, and sometimes they impact patients' lives and safety. We have to maintain stringent levels of quality control for these projects." In addition, the firm pays particular attention to the health of its own employ- ees, making sure they are current with tuberculosis testing and additional health considerations, especially in the era of COVID-19. "There are a lot of additional boxes we have to check to work in a medical setting of any kind," Paone says. And that medical savvy transfers to other projects requiring those heightened precautions, such as cleanliness and qual- ity concerns. "But we can build good, old-fashioned buildings, too," Paone says. Island Health Center in Ithaca, New York precision M D N E W S . C O M /// M D N E W S C E N T R A L N E W Y O R K ■ 2 0 21 1 3