Footwear Insight

TRENDINSIGHT Do return policies matter? I typically want a no questions asked return policy that is reasonable so that I am able to wear a shoe and change my mind but only within a certain period of time. I think 2 to 4 weeks max is fair. Female 51 Liberal return policies make it more likely I would buy. The inverse is also true; strict return policies deter me. Male 47 I wouldn't buy from a store that doesn't accept returns for footwear that doesn't fit/perform. Male 43 The ability to return footwear after wearing/testing is important to me. Male 41 Whenever I'm buying the new year's model for the first time, there's always a chance I won't like the changes from prior years and might need to return. Female 36 While I don't think you should be able to return the shoe clearly damaged, sometimes you don't know how it's going to align with you so I think light use should be acceptable. Even if you can't return the shoe at full price (like 75% return for visible use, visible use described as signs of wear including scuff marks, bending or something to that effect). I'm available for policy making hire if needed, ha! Female 33 I prefer at least 30 days and if I wear them, I still want free shipping and a full refund. Male 41 Shoes are notoriously difficult to return. This is the primary reason I tend to buy in-store, but even then, I feel like I have to wear them around the house quite a bit before going outside in them. Female 41 It's important for the average consumer to have the security that a return policy offers, however I believe that consumers should end up with a product that they love (so that a return policy is not required). Male 20 Yes, the store should allow for returns of items that do not fit properly or are defective in materials or workmanship. Return policies should be broad. Male 40 Free returns. Returns allowed after use, especially for running shoes. Sometimes you don't know until a few runs in them that those shoes are not going to work for you. Female 39 Only if ordering online and they fit bad. Male 34 No they don't matter until I need to return something. Male 47 More of a concern for online where a shoe may not look quite like what I was thinking it would from the website or possibly because of fit issues. Male 47 As long as I buy it in store, I won't need to do a return. Female 35 30 days or less is enough time for me to get an idea if I want the shoe or need a size up or down. Female 32 NO 17% YES 83% SELECTED COMMENTS MAY 2021 sportstylemag.com HOW TO BE CLIMATE ACTIVE AND WHAT ELSE YOU NEED TO KNOW Running Support A Show Of Stars These Shoes Are Made For The Modern Runner Hi-Tech Innovations In Sports Bras Spring Awakening Independent Retailers Plan For A Post-Pandemic Future Back In The Game Female Team Athletes Are Eagerly Resuming Play C O N S U M E R G A R M R E N T P R O D U C T I O N R A W M A T E R I A L W E A V E / K N I T / S P I N textileinsight.com textileinsightextra.com @textileinsight TRENDS IN APPAREL + FOOTWEAR DESIGN AND INNOVATION • MARCH/APRIL 2021 • A FORMULA4 MEDIA PUBLICATION BRINGING CONSUMERS INTO THE LOOP THE NEW CIRCULAR SUPPLY CHAIN outdoorinsightmag.com TRENDS, PERSPECTIVE & ANALYSIS • AUGUST 2021 • A FORMULA4 MEDIA PUBLICATION Innovation for All New products. New participants. New innovations. Boot Book Versatility Is Key Apparel Trends It's All in the Details Spring '22 product preview @ F O O T W E A R I N S I G H T / F O O T W E A R I N S I G H T. C O M / F O O T W E A R I N S I G H T E X T R A . C O M TRENDS, PERSPECTIVE & ANALYSIS • MARCH/APRIL 2021 • A FORMULA4 MEDIA PUBLICATION COMFORT ON THE GO FALL '21 TRENDS + READY FOR ANYTHING RETAIL OPTIMISM Vionic Aris Geox Spherica SAS 7Eventy6ix moshn by KLOGS Vigor NEWS & ANALYSIS OF THE TEAM MARKET • MARCH/APRIL 2021 • A FORMULA4 MEDIA PUBLICATION teaminsightmag.com teaminsightextra.com GIRLS GOT GAME FEMALE ATHLETES WILL PLAY A VITAL ROLE AS THE TEAM BUSINESS EMERGES FROM A PANDEMIC. FEATURING THE BEST NEW PRODUCTS FOR GIRLS' SPORTS IN 2021. Your Niche is Our Niche Published Weekly (on Wednesdays). footwearinsightextra.com Published Monthly. textileinsightextra.com Published 1st and 3rd Thursdays of each month. teaminsightextra.com FOOTWEAR INSIGHT EXTRA TEXTILE INSIGHT EXTRA TEAM INSIGHT EXTRA Learn more: formula4media.com / Subscribe: store.formula4media.com DIGITAL NEWSLETTERS MAGAZINES Original content. Market specific. Published 8x each year (2 Sports Editions). footwearinsight.com Published 6x each year (Bi-Monthly). teaminsightmag.com Published 4x each year. outdoorinsightmag.com Published 6x each year (Bi-Monthly). textileinsight.com Published 6x each year (Bi-Monthly). sportstylemag.com 40 • Footwear Insight ~ September/October 2021 footwearinsight.com

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