Issue link: https://viewer.e-digitaledition.com/i/1421339
WELLNESS AND PREVENTION As Ben Franklin once said, "An ounce of prevention is worth a pound of cure," and the same parallel can be drawn in medicine. Upstate currently has about a 60% inpatient to 40% ambulatory care portfolio ratio, and their goal is to flip those ratios, with wellness and prevention as the basis. "We know that to do this well and effi- ciently, we will rely on technology and innovations," Daoust says. "What's most critical is that we also keep the patient's experience at the forefront. While it's great to have the bells and whistles that technology provides, it's most important that we're laser focused on patient care and that our patients feel special." The Nappi Wellness Institute, gener- ously funded by the Nappi family, will eventually be the home of several existing ambulatory clinics that focus on preven- tion, general medicine and wellness, with a special focus on Alzheimer's disease. Currently under construction and slated to be completed in the Spring of 2023, the Nappi Wellness Institute will be equipped w it h t ech nolog ies for appoi nt ment reminders and real-time location services to help guide patients to the correct floor once they are in the building. FOCUS GROUPS FOR THE FUTURE Upstate's internal focus groups are also a critica l part of the decision-making process. A mixture of clinical, admin- istrative, financial, IMT and other staff prov ide a col laborative approach to solving problems and getting feedback on new processes a nd technolog ies. Focus groups a llow for a diverse a nd inclusive perspective. Moving forward, Upstate acknowledges the tremendous challenges facing the healthcare industry, but the hospital staff are also confident in their ability to find solutions to keep their patients well cared for and satisfied. n Drones In Flight. CEO Dr. Bob Corona and CIO Mark Zeman prepare for a drone test flight. 1 0