MDNews - Central New York

September/October 2022

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Providers can interact more frequently, which in primary care is very valuable. We take care of a very diverse population of individuals. Being able to simply walk next door and ask, 'Hey, what do you think about this?' helps us as clinicians to make better diagnoses and better decisions, which helps improve the quality of care our patients receive." Rya n Thompson, Chief Operating Officer, Rome Health Medical Center, says increasing ease of communication among providers and staff inherently comes with improved access to the com- munity, as well. "When we create an environment that supports the workflows of our physicians and nurse practitioners, it's easier for them to just focus on our patients," Thompson says. "Efficient workf lows help us to increase capacity and offer greater access for our patients." A NEW ELECTRONIC HEALTH RECORD SYSTEM Another major component of the new R ome Hea lt h Med ica l Center is a n integrated ambulatory electronic health record that will replace the stand-alone systems used by its affiliated primary care, prenatal care services and specialty practices. The new system will a llow clinicians to access all of a patient's med- ical information within the Rome Health system, regardless of where they were treated. Moving to a single platform also provides patients access to a portal where they can securely obtain their personal health information. The new system will also help reduce unnecessar y over testing and repeat medical testing. "The integrated health record is going to assist physicians with communication amongst each other so we're not dupli- cating efforts and care for patients," says Chief Medical Officer Cristian Andrade, MD. "There's going to be better access to those records when patients are admitted to the hospital, reducing the cost and improving efficiency and care for patients. From a population health standpoint, the electronic health record integration also helps with standardizing care for chronic conditions with evidence-based medicine." As a whole, the new Medical Center and its integrated systems will create a connected healthcare experience that benefits both patients and providers — a tool to help improve the lives and health of people in Rome a nd its surround- ing communities. As the official opening of the medical center approaches, the healthcare team at Rome Health will grow alongside the patient population they serve. But no mat- ter where the care is being offered, serving patients with the best, coordinated and comprehensive care will always be at the heart of Rome Health. " The rea lly impor ta nt thing I wa nt everyone to reflect on as we move into this space is that at the end of the day, it's rea lly not about the space, if you think about it. It 's about the people in that space, our people taking care of the peo- ple who depend upon us for their care," Dr. Attilio says. " We want to provide a comfortable, welcoming, high-qua lity environment for the patients we serve and the hea lthcare professiona ls who deliver that care." n Visit romehospital.org to learn more. TEAM-BASED CARE — Rome Health Chief Operating Officer Ryan Thompson explains how each pod in the new Rome Health Medical Center supports the providers and their care teams in providing the best care out there. Here. PATIENT-CENTERED — Rome Health Chief Operating Officer Ryan Thompson and Chief Medical Officer Cristian Andrade, MD, preview one of the exam rooms in the new Rome Health Medical Center opening in the fall. Each room will have dual monitors so the provider can share information with the patient on a large screen on the wall. M D N E W S . C O M /// M D N E W S C E N T R A L N E W Y O R K n 2 0 2 2 1 3

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