TRENDS, PERSPECTIVE & ANALYSIS • SEPTEMBER/OCTOBER 2024 • A FORMULA4 MEDIA PUBLICATION
Above: Samuel Hubbard Camino Walker footwear for men and women.
THE FOOTWEAR EYE / 6
News and analysis from around the footwear industry.
WHY RETAIL PARTNERSHIPS MATTER / 12
How success for brands is tied to the efforts of full-service retailers.
CUSTOMER SERVICE IN THE POST-COVID APOCALYPSE / 16
Addressing three critical ingredients for your Customer Service Experience.
EVERYDAY WELLNESS / 20
Footwear brands share how they are putting healthy feet at the forefront.
POWER IN PARTNERSHIP / 26
Brands share insight on their relationships with independent retailers.
HOW BRANDS CAN REDUCE DTC FRICTION / 40
Retailers weigh in on how some brands are helping minimize DTC impact.
DELIVERING ON SERVICE / 44
Greg Augustine and his Brown's Shoe Fit Co. team focus on the details.
TREND INSIGHT / 46
Consumers share their shopping habits and look ahead to the Holiday season.
LINES WE LIKE / 50
Work & Play: These boots are working overtime for Fall and Winter.
Editorial Director
Cara Griffin
cgriffin@formula4media.com
Senior Editor
Bob McGee
rmcgee@formula4media.com
Contributors
Suzanne Blecher
Tom Ryan
Emily Walzer
Art Director
Francis Klaess
Digital
Erica DeSimone
Publisher
Jeff Nott
jnott@formula4media.com
516-305-4711
PO Box 23-1318
Great Neck, NY 11023
Footwear Insight
Footwear Insight Business Report Quarterly
runstyle
sportstyle
Team Insight
Team Insight Extra
Textile Insight
Subscriptions: store.formula4media.com.
One year, $39.00 in the U.S.
Footwear Insight
®
is a registered trademark
of Formula4 Media, LLC. ©2024 All rights
reser ved. The opinions expressed by
authors and contributors to Footwear Insight
are not necessarily those of the editors or
publishers. Footwear Insight is not
responsible for unsolicited manuscripts,
photographs or artwork. Articles
appearing in Footwear Insight may not
be reproduced in whole or in part without
the express permission of the publisher.
Footwear Insight Magazine is published
bi-monthly: Jan/Feb; Mar/Apr; May/Jun;
Jul/Aug; Sep/Oct; and Nov/Dec.
Postmaster: Send address changes to
Footwear Insight, P.O. Box 23-1318
Great Neck, NY 11023
footwearinsight.com
SUBSCRIBE
HERE!
