TRENDS, PERSPECTIVE & ANALYSIS • NOVEMBER/DECEMBER 2024 • A FORMULA4 MEDIA PUBLICATION • FOOTWEARINSIGHT.COM
TWO
STORES TIED
FOR TOP
SCORE THIS
YEAR!
2024 GOLD MEDAL SERVICE AWARD
FOR OUTSTANDING CUSTOMER SERVICE
FULL LISTING OF THIS
YEAR'S GOLD MEDAL
WINNING STORES INSIDE
+
RETAILERS WEIGH IN
ON CUSTOMER SERVICE
PHILOSOPHIES &
CHALLENGES
BRUCE WESLEY
WESLEY'S SHOES
CHICAGO, ILLINOIS
BRETT & ERIKA BOGER
BOGER'S SHOES
ORANGE PARK, FLORIDA