Issue link: https://viewer.e-digitaledition.com/i/1531562
"We did a whole house renovation with Top Notch. The level of service is beyond what you could imagine. Not only did we want a beautiful home, we wanted a high-performance home to take on the harsh New England weather. These guys delivered. From planning to execution to maintenance, they were extremely organized, professional, transparent and detailed. They understand building science and embrace the latest technology but still build with fundamentals. Top Notch handled unexpected events with clever solutions. They're efficient problem solvers. No project comes without issues, but their accountability and 'make it right' mentality were exceptional. If things don't meet their expectations, they'll rip it out and redo the work. That's unheard of. They're also not complacent. They educate themselves and their staff on becoming better builders. We're so happy we chose Top Notch, who in fact was referred by our architect as part of the bid process. "We had the pleasure to work with Josh [Detweiler], who managed the project from beginning to end. His attention to detail and clear communication with us and his tradesmen made this project a success. He's been responsive to all our questions and requests and treated our house like it was his own. In fact, he knew more about the house than we did! This wouldn't be complete without mentioning Ohannes, the 'big dawg' at Top Notch. He supported Josh and the project all the way to the end and ensured project success and our happiness. He's the real deal and has built an incredible team and company. Truly a great job, everyone! We love our 'new' home and everyone we've invited has been amazed at how it looks and feels." —Steve Yi Custom built-in window seat 2 0 | BOSTON.BUILDERARCHITECT.COM Builder+Architect GREATER BOSTON, CAPE COD AND THE ISLANDS COVER FEATURE