MDNews - Greater Boston

S I N CE 1 93 1 , H A R R I N GTO N ha s delivered quality medical care to meet the growing needs of its service area. In the last seven years, however, Harrington's growth has been dramatic, as it has expanded from a small community hospital into a major regional healthcare system that has earned national acclaim. Today, Harrington HealthCare System features personalized care and advanced technology. The mission remains one of "Total Local Care" (TLC) as Harrington Keeps Community at Heart with Total Local Care By Carrie Frye PROVIDING COMPREHENSIVE INPATIENT AND OUTPATIENT SERVICES, HARRINGTON HEALTHCARE SYSTEM FOCUSES ON CLINICAL INITIATIVES TO BEST SERVE PATIENTS IN SOUTH CENTRAL MASSACHUSETTS AND NORTHEASTERN CONNECTICUT. expands its reach from beyond the campus in Southbridge into 15 surrounding com- munities. The system includes Harrington Hospital, the Cancer Center at Harrington, Harrington HealthCare at Charlton, Webster, and Spencer, and the affiliated Harrington Physician Services. Harrington maintains exceptionally high quality, safety and patient satisfaction scores, as reflected in The Leapfrog Group's Top Hospital and Safety Awards in 2013 and 2014. "For two years, we have received the Top Hospital Award. Only 19 urban hospi- tals across the country have achieved this twice in a row, so it is quite an honor," says Ed Moore, President and CEO of Harrington Hea lthCare System since 2007. "We devel- oped a growth strategy and launched many initiatives that have con- tributed to our success." Moore and the Harrington HealthCare Board of Directors share a vision to expand services and remain an independent, nonprofit healthcare entity. "We have established a true pres- ence in our general service area," says Jim Waddick, Chair of the Board of Directors of Harrington HealthCare. "Patients seek care at our primary care offices and ancillary services, and our volumes have doubled since 2007." Physician Recruitment A growing patient population has increased Harrington's needs for a highly trained physician base. "We created Harrington Physician Services to recruit primary care and specialty physicians and make a concerted effort to invest in much-needed programs to bring services to the local community in a coordinated fashion," Moore says. A paradigm shift toward population health and value-based care also drove Harrington to focus on primary and specialty care as ways to manage and balance patient care while controlling costs. One of Harrington Physician Services' first initiatives was a hospitalist program. "The demands of primary care keep physicians focused on their patients," says Arthur Russo, MD, Chief Medical Officer. "Providing a hospitalist ser- vice allows primary care providers to keep their patients at the forefront of their work." The Wound Care Center at Harrington offers specialized treatment for healing chronic or non-healing wounds. The only source of hyperbaric oxygen therapy in the local service area, the Wound Care Center also offers debridement, dress- ing selection and care, diabetic and specialty shoes and foot care as well as patient education and support services. A giant leap: Kathleen Davis, Vice President of Quality, Patient Safety and Risk Management (L), seen with Michelle Lewis, RN, works closely with clinical departments to optimize Harrington HealthCare's quality, safety and patient satisfaction, all of which have received national recognition from Leapfrog and other groups. PHOTOGRAPHER © RYAN RICHARDSON COV ER FE AT UR E Award-wiing Harrington HealthCare 6 | Greater Boston MD NEWS ■ M D N E W S . CO M

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