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NOV features 6 Greater Boston Publisher: Betty Moore Photographer: Dan Cutrona Contributing Writer: Mark A. Kablack ____________________________________ WINDOVER CONSTRUCTION Excelling in two seemingly different arenas of building, Windover Construction, Inc. has built a reputation of integrity, efficiency and value among its residential and insti- tutional clients. In both markets, Windover Construction works toward building relationships with each of its clients, and the fruits of this collaboration are displayed in the company's extensive portfolio. departments CREATIVE PROJECT Chief Executive Officer and Executive Editor: David McDonald Chief Financial Officer: Tony Young Chief Sales Officer: Jason Provonsha Chief Creative Officer: J. Kevin Tugman Chief Marketing Officer: Jason Skinner _____________________________________ Market Development Manager: Joanna Nash Editorial Director: Shannon Bova Creative Services: Travis Knight, Maggie Neff, Kimmi Patterson, Michael Simmons, David Smith, Emily Young Financial Services: Doug Condra, Lori Elliott Builder+Architect is published by True North Custom Media 735 Broad Street, Suite 708 Chattanooga, TN 37402 (423) 266-3234 | truenorthcustom.com Although every precaution is taken to ensure accuracy of published materials, Builder+Architect cannot be held responsible for opinions expressed or facts supplied by its authors. Copyright 2011, True North Custom Media. All rights reserved. Reproduction in whole or in part without written permission is prohibited. POSTMASTER: Please send notices on Form 3579 to 735 Broad Street, Suite 708, Chattanooga, TN 37402. Advertise in Builder+Architect For more information on advertising in the Builder+Architect Greater Boston edition, call Publisher Betty Moore at (781) 925- 1636 or e-mail bamagma@builderarchitect.com. Contact Information Send press releases and all other information related to this local edition of Builder+Architect to bamagma@ builderarchitect.com. 00-007 BOSTON.BUILDERARCHITECT.COM Builder+Architect GREATER BOSTON | 3 SOLUTIONS . . . . . . . . . . . . . . . . . 18 Derosa Environmental Consulting, Inc. specializes in landscape design and restoration with an emphasis on ecological principles. CONSULTING . . . . . . . . . . . . . . . 22 Innovation has become characteristic of Meridian Associates, Inc. and remains one of the most critical attributes the company possesses. GLOUCESTER INN BY THE SEA . . . 26 This quaint inn offers New England charm and breath-taking views. 6 6 LAW MATTERS . . . . . . . . . . . . . . 28 Mark A. Kablack demonstrates the benefits of the Massachusetts Comprehensive Permit law by reviewing its role in a recent appellate court decision. SALES REPORT . . . . . . . . . . . . . . 30 A look at results from the September Realtor Market Index and Price Index from the Massachusetts Association of Realtors CONTINUING EDUCATION . . . . 32 Learn how to build a lasting future for your business while earning continuing educa- tion credits. BUSINESS OF BUILDING . . . . . . . 33 Read this refresher course on customer satisfaction to keep your clients happy and their referrals plentiful. RECOGNITION . . . . . . . . . . . . . . 34 The Massachusetts Association of Realtors recently named its Realtor of the Year. EVENT . . . . . . . . . . . . . . . . . . . . . 38 The International Builders' Show offers unique networking and educational opportunities. Great room, private residence, Manchester, MA. Built by Windover Construction On the Cover contents 2011 COVER PHOTO © DAN CUTRONA