JANUARY 15, 2012
VOLUME 45 NUMBER 02
CONTENTS Itinerary
15 Nada Surf's latest album, stand-up with John Mulaney, PLUS much more
Briefs
24 Q&A: Spending time with Harry Connick Jr. 28 Go: Enjoy the sights and culture in Baltimore.
Departments L A BOR OF LOVE
30 THE FABRIC OF LIFE In an industry run by machines, master weaver
Sam Kasten stays true to his art, handcrafting pieces that speak from the soul. BY ANISH MAJUMDAR
EMPLOY E E CONDUCT
36 A WORD TO THE WISE Want to gripe about your boss or your job via
social media? You can't say just anything. BY THOMAS KOROSEC
IN EVERY ISSUE
6 Staff 8 Vantage Point
10 Editor's Note 12 Air Mail 56 Crossword 58 Sudoku 63 Mensa 86 Buckle Up
PASSENGER INFORMATION
65 The Customer Experience 66 AA Insider 68 Tips for Assistance 69 AAdvantage 70 AA.com 71 AA Products & Services 72 ON American Airlines 74 Onboard Our Flights 75 Your Personal Health: Deep Vein Thrombosis 76 Airline Partners 77 Terminal Maps 80 System Maps 84 Customs Form 85 I-94 Form
Check out our website AA.com/americanway
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Join the conversation Americanwaymag.com/blogs
ON THE COVER
Photography: Courtesy Indianapolis Convention & Visitors Association
American Airlines cares about your safety. Please keep your seat belt fastened at all times, even when the seat-belt sign is not on.
Email the editor editor@americanwaymag.com
Web Exclusive
Follow Tracy Staton as her adventure takes her skiing the slopes and crossing the borders of France, Austria, Italy, Switzerland and Slovenia in our January Web exclusive.
4 JANUARY 15, 2012 AA.COM/AMERICANWAY
FROM TOP: MARKEL REDONDO; NATA METLUKH
