AA Credit Union

Cents-Winter 2016

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MEMBERS AACreditUnion.org | | 27 Dear Angie Owens, My husband and I recently had the pleasure of working with Aree Barnes at your headquarters branch on a car loan. I am writing to tell you what a great job she did on our behalf. She truly went above and beyond to assist us and to make sure our loan application and approval went smoothly. I'm sure you receive compliments on Aree on a regular basis — she's just that type of employee. Overall, our interaction and experience with Aree was outstanding. We appreciated her listening skills, her initiative, her patience, demeanor and kindness and her professionalism. Aree wanted us to have a positive experience with the Credit Union and succeeded! She's a terrifi c employee and outstanding loan offi cer for American Airlines Credit Union. — Deb Sumi F E AT U R E D Member Testimonials AREE BARNES ALLIE ARSENAULT TARA MOORE ' Write us! We would love to hear what you think about ®, our employees and products. Send your comments or member testimonials for possible inclusion in future issues to centsmag@AACreditUnion.org. A huge shout-out to Allie Arsenault and the Credit Union team in Boston. They absolutely take the guesswork and stress out of banking. I inquired just yesterday with Allie about a car refi nance and in less than 16 hours the funds were already in my account. These folks are consistently friendly, effi cient and knowledgeable. — Monica Williams After having some unauthorized withdrawals from my son's account to the tune of more than $9,100, the Credit Union Fraud Department was on the ball and had the funds frozen and back into his account the next day. What an AWESOME job by Tara Moore. Thank you soooooo much! — John Giglio Always there for you . . . like family. I love my Credit Union. — Antonio Martinez Hill

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