AA Credit Union

A W O R D from the CEO 02 | | Spring 2015 American Airlines Federal Credit Union recognizes that you don't always have time to stop by one of our branches — though we will be opening our 44th and 45th locations in Phoenix, Ariz., this summer. That's why we are always looking for new and exciting ways to make your member experience with us easier and more convenient. Some of our current conveniences for members-on-the-go include our handy smartphone apps and our mobile deposit option allowing you to make deposits simply by photographing a check on your smartphone. But this summer, we're particularly excited about a new arrival touching down at the Credit Union — our beautiful, intuitive and even more member-friendly online banking platform, including new mobile and tablet apps! You can read about many of the new improvements for users on Page 10, but one of my favorites has to be our new family banking option that allows members to not only view all of the accounts they have ownership of, including joint accounts, but also to allow certain levels of access for other family members or trusted advisors. If, for example, you are not joint owner on an account of an aging parent, they can set you up as a user with restrictions for what functions you are able to access. Another feature we're certain members are going to be excited about is our new process for paying other people. Whether you're paying someone back for lunch, compensating the babysitter for a job well done or making sure your kids get their allowance, you will soon be able to transfer the funds electronically whether the recipient is a Credit Union member-owner or not. Believe me, with two boys in college, making sure they have enough for books, school incidentals or even spending money, is about to get a whole lot easier for me, and I'm certain our members will enjoy the experience, as well. Watch for more communications from us regarding the many improvements in store for our members, and, if you haven't signed up for online banking, there's never been a better time. All the best, Angie Owens | President & CEO President & Chief Executive Officer Angie Owens Senior Vice President, Marketing and Operations Lori Hall Vice President, Marketing & Business Development Lori Reeves Marketing Communications Manager Todd Camp A MERIC AN AIRLINES CREATIVE SERVICES Publisher Paul Schaefer Creative Director J.R. Arebalo Jr. Editor-in-Chief Jennifer Robertson Norris Senior Designer Erica Espiritu Senior Editor Gina Mayfield Copyeditor Caity DeVega Account Manager KariAnne Harmon A MERIC AN AIRLINES Director of Finance John Pittman Senior Financial Analyst Tiana Saenz Distribution Manager John Depew Digital Imaging Specialist David Dowe EDITORIAL OFFICES 4333 Amon Carter Blvd., MD 5374 Fort Worth, TX 76155 (817) 931-5927 Editorial department fax (817) 963-3128 ® is published by Creative Services, a unit of American Airlines. © 2015 by American Airlines. All rights reserved. No part of this magazine may be reprinted or otherwise duplicated without the written permission of the editor and American Airlines Federal Credit Union. American Airlines Credit Union and CAARS are registered trademarks of American Airlines, Inc. This publication may provide links or references to Internet sites as a convenience to our readers. While American Airlines Credit Union endeavors to provide resources that are reputable and safe, we are not responsible for the information, products or services obtained on such sites and are not liable for any damages arising from your access to such sites. The content, accuracy and opinions expressed and the links provided by these resources are not monitored or endorsed by American Airlines Credit Union. These articles are for general information purposes only. American Airlines Credit Union urges its members to do independent research and to consult with financial and legal professionals before making financial decisions. The opinions expressed by the authors do not necessarily reflect the opinions and views of American Airlines Credit Union, nor does the inclusion of the articles in this magazine constitute endorsements by the authors or American Airlines Credit Union of any of the products advertised therein. ® and cent$ ® : it all adds up are registered trademarks of American Airlines Federal Credit Union. American Airlines Credit Union and the Flight Symbol are marks of American Airlines, Inc. Online banking is ready for takeoff

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