MDNews - Miami

AN UNWAVERING DESIRE TO PROVIDE THE BEST POSSIBLE CARE FOR SOUTH FLORIDA PATIENTS AND THEIR CAREGIVERS INSPIRED VINCENT CARMONA TO OPEN SERENIT Y HOME HE ALTH CARE IN 2004. A S SERENIT Y CELEBR ATES NE ARLY 15 YE ARS OF SUCCESS, THAT DRIVING PA SSION IS A S APPARENT A S E VER. Serenity Home Health Care Continues Its Mission: Doing the Right Thing BY TIFFANY PARNELL S T A R T I N G A B U S I N E S S i n a ny i n d u s t r y i s r i s k y. D a t a c o m p i l e d between 1994 and 2013 by the U.S. Small Business Administration revea l that only 78.5 percent of startups survive their first year. After 10 years, only a third are still in business. Serenity Home Health Care has not only outlasted much of the competition — it 's continued to grow and thrive. A PROVEN COMMITMENT TO QUALITY As pa r t of Vincent 's mission of doing the right thing for the right rea sons, Serenity Home Health Care is not driven solely by Medicare reimbursement. The agency entered the HMO arena by part- nering with Tampa-based CareCentrix in 2006. Serenit y Home Hea lth Ca re was one of 100 agencies that joined the CareCentrix network. However, by 2009, thanks to the high qua lity of care deliv- ered, CareCentrix named Serenity Home Health Care its No. 1 preferred provider in Miami-Dade County. As fur ther testa ment to the ca liber of ca re Seren it y Home Hea lt h Ca re prov ides, the a gency received Home Ca re a c cred it at ion f rom T he Joi nt Commission in 2009 and reaccreditation in fa ll 2017. The Joint Commission's Gold Sea l of Approva l demonstrates that Serenity Home Hea lth Care meets rigorous standards in key areas, such as medication management and fa ll risk reduction, and is committed to enhanc- ing outcomes. Vincent credits the success Serenity Home Hea lth Ca re ha s ex perienced, in part, to the team he has assembled, which is made up of 10 o•ce employees a nd 70 field sta – members, including nu r ses , phy sica l , occupat ion a l a nd speech therapists, and medica l socia l workers. Available 24 hours a day, the team currently cares for 400 patients throughout Mia mi-Dade Count y a nd sees 200–250 new patients every month. Team members prioritize clinical excel- lence and compassion. "I thoroughly vet my field sta – a nd make sure my team of healthcare provid- ers focuses on being the best at what they do a nd is as professiona l as possible," Vincent says. " We go in there and follow doctors' orders, but at the same time, we remember that we're caring for a person. You gain so much more by showing love a nd empat hy when people a re going through a di•cult time." Serenity Home Health Care Continues Its Mission: Serenity Home Health Care Continues Its Mission: Serenity Home Health Care Doing the Right Thing BY TIFFANY PARNELL

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