CHIFriendship
and The Council
on Quality and
Leadership (CQL)
came together
to celebrate our
accomplishments—
and made history in
the process.
On March 6, CHI Friendship became the rst organization in the country to receive
CQL's four-year Person-Centered Excellence reaccreditation. For the 275people
we support, this reaccreditation veries our dedication to ensuring people we
support receive the services necessary to fulll their hopes and dreams.
PARTNERING FOR EXCELLENCE
The reaccreditation event kicked o on March 3 at 9:00 a.m. with an opening
presentation that outlined who we are, where we've been, and where we
stand today. The following days consisted of meetings and focus groups that
gave CQL an opportunity to assess our success in the four areas required for
reaccreditation: Shared Values, Basic Assurances, Personal Outcome Measures,
and the Person-Centered Excellence activity. For CHI Friendship, the event
provided a chance to review our progress and identify opportunities for growth.
"CQL and CHI Friendship have the same goal: to make the lives of the
people we support better," said Steve Ouren, a member of the direct care
sta at CHI Friendship who participated in a reaccreditation focus group.
"CQL provides impartial insight into what we're doing well and what
we should do in the future. We're constantly trying to improve, and the
accreditation process is a collaborative eort to take us to the next level."
Celebrating Abilities,
Not Disabilities
CHI FRIENDSHIP /// www.chifriendship.com
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