CHI - KentuckyOne Health (Central-Eastern)

Spring 2017

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THE TEAM AT KENTUCKYONE HEALTH values your health, and they know just how much you value your time. Based on a commitment to deliver compassionate care that's also effi cient, KentuckyOne Health is taking a new approach to the ER treatment process with a pledge to see ER visitors within 30 minutes of their arrival. "Patients want and deserve to receive high-quality emergency care within a reasonable time frame," said Jeff Murphy, vice president of marketing and communications at KentuckyOne Health. "This means delivering care that is not only benefi cial for patients, but also improves the operating effi ciency of our hospitals." How ERs Operate With more than 130 million Americans requiring the critical care of an ER each year, according to the Centers for Disease Control and Prevention, the role of the emergency department has become more crucial for individual as well as public health. KentuckyOne Health recognizes the unique and vital role ERs play in health care and the impact they have on the public. In Kentucky, where more than half of the state is medically underserved, it's not uncommon for people to arrive at an ER in need of immediate care and experience wait times of more than an hour. In ERs throughout the country, the lack of prompt care necessary to relieve emergency situations has reached crisis proportions in many locations, causing overcrowding. This congestion in ERs has the potential to threaten public health by compromising patient safety and jeopardizing the reliability of the emergency care system. The large number of ER visits and the subsequent rate with which people were leaving the ER without receiving any care FastER EMERGENCY CARE KENTUCKYONE HEALTH NOW PLEDGES A 30-MINUTE OR LESS EMERGENCY ROOM WAIT. Jeff Murphy 8 KentuckyOne Health | KentuckyOneHealth.org

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