CHI - Mercy Medical Centerville

THIS DISTINCTION PLACES Mercy-Centerville among the top 10 percent of hospitals nationwide for excellent performance as evaluated by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. Mercy-Centerville is one of only four hospitals in the state to earn this prestigious designation. The award highlights outstanding healthcare facilities that showed lower rates of hospital complications, preventable infections or other deadly medical errors. "This recognition assures our patients they can be condent in the safety and quality of care they receive at our hospital," says Clint J. Christianson, President, Mercy-Centerville. "Our sta, physicians, practitioners and leadership work hard to provide quality care in a safe environment through compassionate caregivers." The award testies to the hospital's commitment to safety and use of a number of methods to ensure success in this eort, including daily huddles in all departments, monthly safety tools, leadership rounding in all departments and weekly rounding by all department managers to improve dialog between sta and increase visibility to patients. "Daily safety huddles draw sta attention to potential issues regarding safety and encourage communication and cooperation between departments to address and solve potential problems before they occur," Clint adds. To receive the patient safety award, hospitals had to demonstrate excellent performance during the study period from 2013 to 2015 in safety provided for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 13 patient safety indicators dened by the Agency for Healthcare Research and Quality. Patient-safety Standards Mercy Medical Center-Centerville recently received the Healthgrades 2017 Patient Safety Excellence Award TM , a designation that recognizes superior performance in hospitals that have prevented serious, potentially avoidable complications for patients during hospital stays. VANESSA RECEIVED FOUR nominations from her patients, and there was a common theme among the nominations. One nominee wrote: "Vanessa is a very special nurse; she is such a blessing to all of the patients in her care. She is kind and caring and takes time to listen and answer questions. Vanessa is always smiling, and she has the ability to make each patient feel special. She is what everyone wants in a nurse. She will always go the extra mile for her patients." Several other Mercy-Centerville nurses were nominated for the award, including: Cody Babbitt, RN; Michelle Cossolotto, RN; Becky Lenig, LPN; Barb DeVore, LPN; Colleen Stroud, LPN; Brandon Dozier, RN; Stacey Traxler RN; Lynsey Winkel, RN; Paige Buckallew, RN; Rachel Lamas, RN; Kristy Cosgrove, RN; Marilyn Ayer, RN; Ragena Brown, RN; Barb Pasa, RN; Brittany McDermott, RN; Juanita Hughes, RN; Terri Buban, RN; Holly Bain, RN; and Cassie Parrish, ARNP. The not-for-prot DAISY Foundation was established by the family of J. Patrick Barnes. Patrick died at the age of 33 in late 1999 from complications of idiopathic thrombocytopenic purpura (ITP), a little-known autoimmune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for the profound dierence they make in the lives of their patients and patient families. Vanessa Fraser from Mercy Medical Center-Centerville was honored with the 2017 DAISY Award® for Extraordinary Nurses at a recent ceremony in Des Moines. The award is part of the DAISY Foundation's program to recognize the superhuman feats nurses perform every day. Our Outstanding DAISY Award Fraser Receives Honor MERCY MEDICAL CENTERCENTERVILLE /// www.mercycenterville.org 6

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