Rhea Medical Center

Summer 2013

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From the CEO DEAR FRIENDS, It's an exciting time to be a part of the Rhea Medical Center family. Through recent national recognition, the general public is learning what our providers and patients have long known: The quality of care at RMC is rated as one of the best available among its peers around the country. Our Top 100 Critical Access Hospital designation is a significant endorsement for the extraordinary level of patient-centered services delivered routinely by RMC physicians and staff. The acknowledgment should reassure you and your loved ones that when you need help with an illness or injury, you need not look further than your own community for expert diagnosis and treatment. See page 3 for further details about the measurements used to rate RMC among the best and how they translate to the best possible patient experience. In this issue of Better Living, we are featuring an example of a gratifying outcome after our patient John Hanson was diagnosed and treated for a severe infection. This was an especially complex case for one of our internal medicine specialists, Hak Seo, MD. Please flip to pages 4 and 5 to read about the happy ending to this patient's story. We want to wish you a happy, healthy summer. Whether you enjoy the season by traveling or staying close to home, we want you to know that you can count on RMC to be standing by and ready if you need medical help. We are truly grateful to be able to meet all your healthcare needs. SINCERELY, Ken Croom Jr. Chief Executive Officer Rhea Medical Center Find the Sun! Find the hidden sun in this issue to be entered into a drawing for a $25 gas card! To enter, send an email with the location of the sun, as well as your phone number and address, to Debra Lawson at dlawson@rheamedical.org. All entries must be received by July 19, 2013. Employees of Rhea Medical Center and their immediate family members are not eligible to win. From left: Cindy Jacobsen, Audra Inman, Connie Berger, Joyce Jetton, Sue Voiles, Gene Housley, Mickie Moore, and Marie Rogers Fostering the Volunteer Spirit Volunteers at Rhea Medical Center operate the gift shop, help direct visitors, accompany patients to treatments and their rooms, and pitch in wherever there is a need. "WE HAVE A wonderful group of volunteers with caring attitudes, and are always looking for more," says Peri Meadows, Human Resources Director at RMC. "Each volunteer is an individual with a niche. We try to match our volunteers' skills and interests with available tasks." Volunteering can be rewarding on many levels within each person. At RMC, they receive tangible benefits, too. "There are several perks to volunteering at RMC, including a free meal with each shift and discounted services," Meadows says. "They are just like regular staff that way." Helping Neighbors "Giving back is an integral part of the RMC culture, and we are always looking for meaningful ways to show our support to the community we serve," says Linda Blevins, RN. "RMC provides first aid at events throughout the year, such as Rhea County Farm/City Day and at several Strawberry Festival events." RMC recently supported Healthy Kids Day and the first annual Chickamauga Big Bass Tournament "Fish for Health." Catch a glimpse of RMC volunteers in action on Thursday, July 18, at the Rhea County community back-to-school event. JOIN THE RHEA MEDICAL FAMILY AS A VOLUNTEER. TO LEARN MORE, VISIT RHEAMEDICAL.ORG AND SELECT "VOLUNTEERS," OR CALL 423.775.8579. Congratulations to last issue's gas card winner Sasha Lowery! CHIEF EXECUTIVE OFFICER Ken Croom Jr. CHIEF FINANCIAL OFFICER Harv Sanders SUMMER 2013 ADMINISTRATIVE ASSISTANT Debra Lawson 2 Rhea Medical Center 9400 Rhea County Hwy Dayton, TN 37321 423.775.1121 RHEA MEDICAL CENTER | SPRING 13 ACCOUNT MANAGER DESIGNER Ashley Cavin Stephanie Wheeler MANAGING EDITOR Mike Darnold TO SUBSCRIBE OR UNSUBSCRIBE, WRITE TO: Better Living Magazine, Rhea Medical Center, 5600 Brainerd Road, Suite 1, Chattanooga, TN 37411, or email Debra Lawson at dlawson@rheamedical.org Better Living is published quarterly as a service of Rhea Medical Center. For more information about RMC, visit rheamedical.org. This publication in no way seeks to serve as a substitute for professional medical care. Consult your physician before undertaking any form of medical treatment or adopting any exercise program or dietary guidelines.

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