Footwear Insight

July / August 2021

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SIT. FIT. AND BE RECOGNIZED. FOOTWEAR INSIGHT ® footwearinsight.com | footwearinsightextra.com BRANDS SUPPORTING INDEPENDENT RETAILERS Sep/Oct 2021 Issue Ad Close: Sep 10 THE GOLD MEDAL SERVICE AWARD ISSUE Nov/Dec 2021 Issue Ad Close: Nov 10 Contact Information Jeff Nott 516-305-4711 jnott@formula4media.com Katie O'Donohue 828-244-3043 kodonohue@formula4media.com Sam Selvaggio 212-398-5021 sselvaggio@formula4media.com We believe in the foundation and success of independent specialty brick-and-mortar stores. Footwear Insight's Gold Medal Service Awards were established ve years ago to recognize the best sit-and-t stores in the country. Shopping is not just about commerce. ere's something called the in-store experience. e touching and feeling of product. e sit-and-t process. e curated assortment and exciting impulse purchases. e trusted service during the purchase. And the customer's immediate gratication. It's what sets you, and your stores apart. When the topic of customer service at retail comes up, most oen the focus is on the service that brick-and-mortar retailers oer their customers. But for those retailers, service also comes in the form of the relationships they have with their vendor and brand partners. It's what sets you, and your brands apart. ank you for embracing and supporting our coverage of brick-and-mortar specialty stores in Footwear Insight. e voice of the independents. It's what sets us apart. TRENDS, PERSPECTIVE & ANALYSIS • SEPTEMBER/OCTOBER 2019 A FORMULA4 MEDIA PUBLICATION GOLD MEDAL SERVICE AWARD WINNERS 2019 HOW THE AWARD WINNERS EXCEL AT CUSTOMER SERVICE ATTRACTING AND KEEPING SUPERSTAR EMPLOYEES FULL LIST OF WINNERS VARSITY-LEVEL SNEAKER PICKS THE GREAT URBAN OUTDOORS Alan and Annette Miklofsky, owners of Alan's Shoes, this year's highest-scoring shop in the Gold Medal Service Awards. 2019 WINNER TRENDS, PERSPECTIVE & ANALYSIS • SEPTEMBER/OCTOBER 2021 • A FORMULA4 MEDIA PUBLICATION

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