SIT. FIT.
AND BE RECOGNIZED.
FOOTWEAR INSIGHT
®
footwearinsight.com | footwearinsightextra.com
BRANDS SUPPORTING
INDEPENDENT RETAILERS
Sep/Oct 2021 Issue
Ad Close: Sep 10
THE GOLD MEDAL
SERVICE AWARD ISSUE
Nov/Dec 2021 Issue
Ad Close: Nov 10
Contact
Information
Jeff Nott
516-305-4711
jnott@formula4media.com
Katie O'Donohue
828-244-3043
kodonohue@formula4media.com
Sam Selvaggio
212-398-5021
sselvaggio@formula4media.com
We believe in the foundation and success of independent specialty brick-and-mortar stores. Footwear Insight's
Gold Medal Service Awards were established ve years ago to recognize the best sit-and-t stores in the country.
Shopping is not just about commerce. ere's something called the in-store experience. e touching and feeling
of product. e sit-and-t process. e curated assortment and exciting impulse purchases. e trusted service
during the purchase. And the customer's immediate gratication. It's what sets you, and your stores apart.
When the topic of customer service at retail comes up, most oen the focus is on the service that brick-and-mortar
retailers oer their customers. But for those retailers, service also comes in the form of the relationships they have
with their vendor and brand partners. It's what sets you, and your brands apart.
ank you for embracing and supporting our coverage of brick-and-mortar specialty stores in Footwear Insight.
e voice of the independents. It's what sets us apart.
TRENDS, PERSPECTIVE & ANALYSIS • SEPTEMBER/OCTOBER 2019
A FORMULA4 MEDIA PUBLICATION
GOLD MEDAL
SERVICE AWARD
WINNERS 2019
HOW THE AWARD WINNERS
EXCEL AT CUSTOMER SERVICE
ATTRACTING AND KEEPING
SUPERSTAR EMPLOYEES
FULL LIST OF WINNERS
VARSITY-LEVEL SNEAKER PICKS
THE GREAT URBAN OUTDOORS
Alan and Annette Miklofsky,
owners of Alan's Shoes, this
year's highest-scoring shop in
the Gold Medal Service Awards.
2019 WINNER
TRENDS, PERSPECTIVE & ANALYSIS • SEPTEMBER/OCTOBER 2021 • A FORMULA4 MEDIA PUBLICATION