MDNews - Central New York

September/October 2021

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" We were founded on primary care and continue to grow those services in our offices across the area," Dr. Kronenberg says. "We have also expanded into other specialties where we have identified a need in the community, including cardiology, neurosciences, general surgery and bariatrics." To achieve such a high level of growth, Crouse Medical Practice collaborates closely with the medical directors working within the different specialties, making a point to prioritize physician engagement at each location. " We run Crouse Medical Practice according to a private- practice, physician-led model," Dr. Kronenberg says. "That concept has been attractive to physicians, especially those with a private practice background." A NETWORK OF SUPPORT Primary care providers under the Crouse Medical Practice umbrella have the benefit of working autonomously while still receiving support from Crouse Medical Practice's quality experts and nurse navigators. Each Crouse Medical Practice site is certified as a Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance (NCQ A). This model of care focuses on ensuring that the patient is the focus of care and, according to the NCQ A, has been shown to enhance quality, patient experience and staff satisfaction while also minimizing healthcare costs. "Because we are a multispecialty medical practice adhering to the PCMH concept, we are able to better coordinate patient care among those specialties and the nurse navigators who work through those specialties," says Rachna Zirath, MD, primary care internist, integrative and holistic practitioner at Crouse Medical Practice. "We are also all on the same electronic health record, which makes it seamless to provide and coordinate services. That collaboration truly puts Crouse Medical Practice on the forefront of team-based primary care." As that team-based care continues to evolve, Crouse Medical Practice is well positioned to provide more advanced care to the community in a way that is compassionate, effective and efficient. "Crouse Medical Practice works continuously with our physi- cians on improving quality and shifting the focus from the old fee-for-service model to the new model of quality programs and population health," Dr. Kronenberg says. Crouse Medical Practice actively participates in all value-based payment programs, with the goal of improving quality, lowering cost and enhancing the patient experience. Crouse Medical Practice has excelled in accountable care organizations with both commercial and governmental payers and continues to achieve excellent quality scores. "We are seeing more and more physicians look for employment through hospital systems, and I think that our team-based approach to care will continue to be attractive to physicians in the area," Dr. Kronenberg adds. Board-certified internal medicine physician Todd Lentz, MD, is one of those physicians. After working as a hospitalist for 10 years, Dr. Lentz was seeking a transition to primary care. A native of the area, he was excited to practice in a familiar community " I send all of my family members who need care to Crouse Medical Practice. I have trained with several of the other physicians and am confident in the collective commitment to provide efficient, patient-centered care every step of the way." — TODD LENTZ, MD, PRIMARY CARE PRACTITIONER, BOARD-CERTIFIED IN INTERNAL MEDICINE Todd Lentz, MD M D N E W S . C O M /// M D N E W S C E N T R A L N E W Y O R K ■ 2 0 21 0 7

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