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What's the one in-store
element that makes the
biggest impression on you?
A good and
thorough fitting
Extra Touches
(offering a drink)
Pricing
Brand and product
assortment
Easy and
intuitive displays
Thoughtful
product
recommendations
3%
5%
14%
21%
25%
32%
textileinsight.com July/August 2021 ~ Textile Insight • 37
Boots
Fashion
Others
Dress Fashion
Athletic
(Sneakers)
Slippers/
House Shoes
Boots
Hiking
Casual Athletic
(Running/
Walking)
Work-Safety
2%
16%
27%
30% 30%
32%
35%
55%
88%
Do you anticipate
buying new footwear
for yourself this fall?
If yes, what type of footwear?
YES
NO
96%
4%
If you shop at an independent shoe store...
How would you rate the level of
knowledge of sales associates
vs other types of stores?
Excellent Poor Very Good Adequate Good
10%
19%
43%
28%
<1%
How would you rate the
quality of assortment?
Excellent Poor Very Good Adequate Good
1%
13%
39%
35%
12%
