Issue link: https://viewer.e-digitaledition.com/i/1001000
AACREDITUNION.ORG | 27 F E AT U R E D Member Testimonials Testimonial WRITE US We would love to hear what you think about ® , our employees and products. Send your comments or member testimonials for possible inclusion in future issues to centsmag@ AACreditUnion.org. You can also share your story online at OwnerRewards. AACreditUnion.org. Dear Angie Owens, I am Crew Scheduler at Integrated Operations Center (IOC). I wanted to compliment Krystle Carpenter for great customer service. I went to the Flight Academy branch to make a deposit and my visit turned out to be so much more. She took the time to explain how your bonus dividend works and how I could benefi t from it. She helped me apply for a credit card, and she also was very patient explaining to me each card (I had a lot of questions). I went ahead and applied and got it approved almost immediately, and I even earned 25,000 Connection Points for refi nancing my mortgage! I just want you to know how happy and excited I am for this experience with the Credit Union. Krystle made a big diff erence, and she should be recognized for it. — Norma Gaut Dear Angie Owens, Having endured seven years of personal tribulations, I am putting my life back together, and I made it through the worst. Your employees at the La Guardia branch always gave me encouragement and never judged me. I am so happy they are there. They have helped point me in the right direction in getting my fi nances in order. I have to say, without their help, I would never have known which way to go. Thank you for having them there. — Margaret Curley SEEN ON SOCIAL Called me within minutes of someone illegally using my check card account, 400 miles away. Reimbursed me 100%. I'd call that Covering My Back. Thanks AA Credit Union.