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A W O R D FROM THE CEO 2 | FALL 2020 President & Chief Executive Offi cer Gail K. Enda Senior Vice President, Member Experience Lori Hall Vice President, Marketing & Business Development Lori Reeves Marketing Communications Manager Todd Camp Helping you move forward PUBLISHED BY Path Creative, LLC Creative Director J.R. Arebalo Jr. Editorial Director Jennifer Robertson Norris Account Director KariAnne Skinner Hendricks Operations Director Jennifer Arebalo Contributing Writers Karen J. Bannan, Brian Keagy, Mark Henricks, Gina Mayfi eld, Bridget McCrea, Jordan Rane, Haley Shapley Intern Lucas Arebalo EDITORIAL OFFICES 2201 Long Prairie Road Suite 107-840 Flower Mound, TX 75022 editor@pathcreative.net ™ is published by Path Creative, LLC ©2020. All rights reserved. No part of this magazine may be reprinted or otherwise duplicated without the written permission of the editor and American Airlines Federal Credit Union. American Airlines Credit Union and CAARS are registered trademarks of American Airlines, Inc. This publication may provide links or references to internet sites as a convenience to our readers. While American Airlines Credit Union endeavors to provide resources that are reputable and safe, we are not responsible for the information, products or services obtained on such sites and are not liable for any damages arising from your access to such sites. The content, accuracy and opinions expressed and the links provided by these resources are not monitored or endorsed by American Airlines Credit Union. These articles are for general information purposes only. American Airlines Credit Union urges its members to do independent research and to consult with fi nancial and legal professionals before making fi nancial decisions. The opinions expressed by the authors do not necessarily refl ect the opinions and views of American Airlines Credit Union, nor does the inclusion of the articles in this magazine constitute endorsements by the authors or American Airlines Credit Union of any of the products advertised therein. ® and cent$ ® : it all adds up are registered trademarks of American Airlines Federal Credit Union. American Airlines Credit Union and the Flight Symbol are marks of American Airlines, Inc. This year has challenged many of us in ways we could never have imagined. There have been incredible losses. But there have also been wins. I'm particularly proud of our American Airlines Federal Credit Union team who quickly jumped into action to ensure we continued providing essential services to our members in a safe and caring way. While we had to close our branch lobbies temporarily, we were thrilled to welcome our members back when our doors reopened. We've also seen a shift toward more members using our remote services, and we're making ongoing enhancements to those delivery channels to ensure the best experience possible. Throughout this entire ordeal, the Credit Union has acknowledged that many people are hurting, and we've been working hard to do everything we can to help our members move forward. As part of our ongoing initiatives, we're offering a series of complimentary webinars hosted by our Financial Wellness team. During these live events, our experts will provide answers, tips and advice on a wide range of topics, from fi nancing (or refi nancing) your car or home to surviving market swings and budget challenges. Find out more at AACreditUnion.org/events. Of course, our Financial Wellness program includes a complete suite of tools and services, including our online, interactive guide, the Navigator; Wellness Check-Ups with our coaches and advocates; credit monitoring and more. And with helpful digital monitoring tools, you can keep up with your fi nances online whenever and wher- ever you may be. Speaking of online, as you can see, our digital editions of ™ are continuing with even more pieces relevant for the times in which we live, including stories on saving during a crisis (Page 5), making work from home work for you (Page 6), protecting yourself from scams (Pages 7 and 48), remodeling your home (Page 16) and much more. Take care, Gail Enda President & CEO